Real Estate Administrator
On-site (either IT Park Cebu / Robinsons Cybergate Delta Davao)
About the Role
We’re looking for a Real Estate Administrator who thrives in a fast-paced environment and has hands-on experience in property management, whether in real estate, rentals, Airbnb, or strata. You’ll play a vital role in keeping daily operations seamless, managing client communication, digital documentation, scheduling, and other essential administrative tasks.
Ideal Candidate (Must Have Requirements)
- 1–2 years of experience in property, real estate, Airbnb, or strata management in a local or international setup.
- With at least 3 years of cumulative professional working experience.
- Prior administrative support experience, ideally in an outsourcing setup
- Strong customer service and phone handling skills (experience with elderly clients a plus)
- Organised, detail-oriented, and capable of managing multiple priorities
- Professional communicator—polite, confident, and assertive when needed
- Tech-savvy and able to work independently with minimal supervision
- Familiarity with tools like OneDrive, DocuSign, or property management platforms
- Amenable to work onsite in our Cebu office (IT Park, Cebu)
Tasks and Responsibilities
- Handle incoming and outgoing communication (calls, emails, inquiries)
- Coordinate calendars, meetings, and schedules
- Organise and maintain cloud-based files via OneDrive
- Prepare, send, and follow up on DocuSign documents
- Assist in onboarding new clients, tenants, or residents
- Communicate with stakeholders in a professional and empathetic manner
- Provide general administrative support across the team
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