VAP: Your Place to Grow, Your Future to Forge
Join VA Platinum, the Philippines' leading outsourcing company specializing in Financial Planning and Mortgage Broking. Build your career with us and serve clients across Australia, New Zealand, and beyond.
Benefits & Perks
Beyond the amazing culture, we offer comprehensive benefits that support your personal and professional growth.
HMO Coverage plus dependents
2-week Holiday break
Professional Development Budget
Free Cooked Breakfast
Relaxed & Modern Offices
Fun Work Environment
Extensive Training
AU Onshore Training (Client-Driven)
Why Work at VA Platinum? Hear it from Our Team!
In this special feature, we interviewed some of our amazing team members to share why they chose to build their careers with VA Platinum, and why they're here to stay.
Featured Opportunities
High-impact roles that offer exceptional career growth and competitive compensation
General Virtual Assistant
We’re seeking a General Virtual Assistant or a Gen VA to support Australian businesses. Focus on file management, administrative duties, email and social media management (if needed), and client relations.
AU Financial Planning Virtual Assistant
As an Australian Financial Planning Virtual Assistant, you will support our Australian Financial Planning clients and their businesses directly.
Relationship Manager
The Relationship Manager will be responsible for managing and nurturing client relationships in their dedicated portfolio to drive retention by delivering the very best service.
All Open Positions
General Virtual Assistant
Internal Job Position
We’re seeking a General Virtual Assistant or a Gen VA to support Australian businesses. Focus on file management, administrative duties, email and social media management (if needed), and client relations.
Admin Virtual Assistant
Internal Job Position
As an Admin Virtual Assistant, you will provide essential administrative support to international clients, helping them streamline their daily operations.
Accounting or Finance Staff
Internal Job Position
The Accounting or Finance Staff is responsible for providing general accounting and internal control support, including preparation and posting of journal entries.
Customer Service Representative
Internal Job Position
As a Customer Service Representative, you will be responsible for delivering exceptional support to our clients, addressing inquiries, and ensuring a seamless customer experience.
AU Financial Planning Virtual Assistant
Internal Job Position
As an Australian Financial Planning Virtual Assistant, you will support our Australian Financial Planning clients and their businesses directly.
AU Paraplanner
Internal Job Position
As an Australian Paraplanner, you will focus on comprehensive research, report preparation, and collaboration directly with financial advisors.
Our 5-Step Process
We've streamlined our recruitment process to be efficient, transparent, and respectful of your time. Here's what to expect when you apply.
1. Application Review
Once you send us your application, we will review your information, background and experience. A detailed resume will help us identify your qualifications, strengths, and the industry that suits you best.
2. VAP Online Assessments
It’s a chance to showcase your ability for multi-tasking, attention to detail, & written communication. The test takes roughly an hour and a half.
3. Recruiter Interview
You will undergo a 30-40 minute interview with one of our talented Recruiters. They will also share VAP's open roles that best suit your skills and qualifications.
4. Second level Interview
This is a 30-minute culture-based interview with a fantastic VAP manager who knows the clients best.
5. Client Interview
You'll meet your potential client through a 30-minute Zoom video interview. Joining you the recruiter who assisted you in the recruitment process. TIP: Dress to impress!

72 hrs
95%

Ready to Join Us?
4,000+ professionals apply monthly. Be part of our growing family.
Frequently Asked Questions
We welcome applicants who have these two basic qualifications:
- Have at least 3 years of work experience in local or international companies, particularly in administrative tasks, customer management, accounting, finance, or other administrative roles.
- Must have completed a minimum of 2 years in college (or equivalent; Senior High completion).
A university degree is an advantage, but not a strict requirement.
All our clients require prior work experience.
Yes! As long as you have at least 3 years of work experience, ideally in a customer service, administrative or similar role, you can apply.
Yes, we do. Prior VA experience is not required.
- Stable internet connection (at least 10 Mbps) for online interviews.
- Laptop or desktop computer with a webcam for on-camera online interviews.
- Preferably Cebu or Davao residents (Majority of our open roles are office-based roles) as we have offices in Cebu IT Park and Davao Robinson Cybergate Delta.
We don’t set a strict age limit. What matters most is that you meet the qualifications required for the role.
No, we are an offshore service provider and operate differently from traditional BPOs. As a Virtual Assistant, you’ll work directly with the client you are assigned to.
A Virtual Assistant is an individual who provides remote support to a client, which may include general administrative help or specialised services. You could be your client’s sole VA or part of a team supporting their business needs.
Our clients are mainly in industries such as:
- Financial Planning
- Mortgage Broking
- Accounting and Bookkeeping
- Digital Marketing
- eCommerce
- Startups
- and more.
We only offer full-time positions. Work setup depends on the client’s needs and flexibility, but some roles may allow work-from-home arrangements.
No, as a stable internet connection is a non-negotiable requirement. However, we offer a competitive salary package above market rate, and our offices remain open for staff experiencing internet or electricity issues.
Yes, we provide HMO coverage.
Most of our clients are in Australia, so most roles follow a PH time day shift work schedule.
Most clients follow standard business days (Monday to Friday), so VAP follows a weekend rest day schedule.
You’ll follow your client’s AU public holidays. This means you’ll work on PH holidays but with PH holiday premium pay.
Holiday Break: We offer a 2-week paid holiday break from Christmas to New Year. If your client requests you to work during this time and you agree, you’ll receive Rest Day overtime pay.
Yes, we provide both vacation and sick leave. Vacation leave is not convertible to cash, as we encourage work-life balance and want our staff to enjoy their time off. Unused vacation leave carries over to the next year.
We offer sign-on bonuses occasionally, depending on the role. Yes, these are taxable.
Salary packages depend on your skills, background, and relevant work experience aligned with the role.
Thanks for wanting to visit our office! We don’t hold interviews onsite, as our process is designed for you to conveniently apply an interview from home.
- Cebu
14F Filinvest Cyberzone Cebu Tower 1
W Geonzon St, Cebu City 6000
- Davao
Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City
Ready to Elevate Your Career?
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