Mortgage Broking
Scale smarter, close faster, and keep your clients satisfied with dedicated offshore support for your mortgage broking business.
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Why Offshoring Makes Sense for Mortgage Brokers
As a mortgage broker, the to-do list can feel neverending. Between loan processing, compliance, deadlines, marketing, and client relations, most brokers have very little time left over for business growth (let alone their family).
Offshoring can help. But the wrong approach risks creating even more problems. You need an offshore team that’s efficient, understands broking and compliance, and can start adding value right away. And that’s where VA Platinum comes in.
WhyMortgage BrokersChoose VA Platinum
We help brokers reclaim time, reduce costs, and accelerate growth through dedicated offshore teams.
This means training your team in the Australian mortgage industry and seamlessly integrating them into your operations. With your own offshore team, you can stop drowning in admin tasks and focus on settlements, strategy, and scaling. Plus, have a life outside of work!
Your Offshore Mortgage Broking Dream Team
Your dream team starts here. We can help you build a tailored offshore team with the roles you need to delegate tasks and grow your mortgage broking business, without unnecessary overhead.
Admin & Client Care VAs
- Setting appointments and managing the CRM
- Sending milestone updates and follow-ups via SMS or email
- Engaging customers post-settlement to drive referrals
Credit Analysts
- Preparing loan assessments based on Australian lending criteria
- Verifying client documentation
- Analysing serviceability and financials
Loan Processing Support
- Data entry, document collection, and compliance checks
- Lodgements via ApplyOnline and lender follow-ups
- Settlement tracking and post-settlement care
Marketing Support
- Social media content creation to increase brand visibility and engagement
- Email marketing and CRM automation to nurture leads
- Digital lead generation campaigns to grow your pipeline
Results That Speak for Themselves
She's revolutionised my business and given me the time to do the things that are more important rather than being stuck in admin... I will literally just meet the client and they can do a lot of that other work for me. That's the goal.
Kate Garrett
Littlespring Finance
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From the moment Van stepped in... the difference to my business was immediate-it gave me some time to myself on the weekends, and I was able to take a holiday. The difference and the support were amazing.
Jodi Hackford
Connect Mortgages
When I went through the process, my goal was to get a VA who could take 22 days' worth of work off me. That's effectively 40% of my workload gone... The reality is, after just over 3 months, Lerry is probably doing 50% to 60% of my admin work now, which is mind-blowing.
Ryan Marriner
Clearwater Finance
It's been an absolute game changer for us... We have massively blown it out of the water with Fernando coming in... I think we're peaking at efficiency. Like, we have never been this efficient before.
Pedro Marin
Marin Wealth
I hired one VA, and within eight weeks, I had two. Then I went to three, and eventually, I got four. The fourth one came on the 1st of January. The reason for this was that I figured it's better for a team environment-not for someone to feel isolated. Having more team members allowed them to help and train each other, which I think is really important.
Louise Parker
Financial Lifestyle Managers
Built for Brokers, Backed by Industry Experience
We understand the unique challenges of mortgage broking in Australia, including:
- High-volume administrative tasks during peak property seasons
- The importance of compliance requirements and accurate documentation
- Hands-on lead management and post-settlement follow-ups to ensure success
- Staying competitive while controlling costs in an increasingly crowded market
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That’s why we don’t just provide people, but deliver a complete outsourcing solution, including:
- Dedicated Success Managers and Client Coaches who understand your industry and business
- Role-specific training and ongoing upskilling opportunities to help your team succeed
- ISO 27001-certified systems and secure data handling to protect your clients’ information
- SOP development, KPI tracking, automation support, and performance reviews to help maintain your standards and operational efficiency
Take the First Step Towards Scaling
Join numerous brokers across Australia who are already scaling with VA Platinum.
- Book a free discovery call.
- Get matched with the right VA support.
- Grow your business — without burning out.