Real Estate Services
With dedicated offshore admin support, you can accelerate growth in your property sales, property management, or buyers agency business while delivering best-in-industry client experiences.
Why More Australian Property Businesses Are Offshoring
Drowning in admin and struggling to free up space to grow your pipeline (or simply enjoy more downtime)? Between property listings, follow-ups, coordinating transactions, market research, and more… the admin never seems to stop for busy real estate agencies.
For many, offshoring is the answer, but with busy real-estate professionals needing detail-focused, client-focused staff (and with no time to train them), traditional outsourcing often fails.
More often, Australian property professionals see success with premium offshoring solutions (like VA Platinum) that go beyond simply sourcing generic staff.
WhyReal Estate ProfessionalsChoose VA Platinum
Why Real Estate Professionals Choose VA Platinum
VA Platinum recruits and supports top quality offshore team members, trained, full-time, and dedicated to your property business.
With VA Platinum, you can be confident that your clients will get the premium support they expect from your team. We can help you scale up operations, deliver services more efficiently, boost client satisfaction, and build a property business you can be proud of.
Your Offshore Real Estate Support Team
Ready to build your team? We can help you source, train, and manage skilled professionals who understand property workflows, compliance requirements, and how your business supports clients throughout the buying, selling, and portfolio management process.
Property Management & Listings
- Creating property listings and managing portal
- Coordinating photography and scheduling virtual tours
- Undertaking market research and comparative market analysis
- Scheduling property inspections and coordinating follow-up
Client Services & Lead Management
- Managing and qualifying inbound leads
- Managing client databases and CRM updates
- Scheduling appointments and coordinating calendars for agents
- Delivering follow-up communications and nurture campaigns
Transaction & Settlement Support
- Preparing contracts and managing document
- Coordinating settlement and tracking timelines
- Communicating with vendors and solicitors
- Calculating commission and processing invoices
Marketing & Business Development
- Creating social media content and promoting properties
- Sending email marketing campaigns and client newsletters
- Coordinating open houses and client functions
- Segmenting databases and providing targeted marketing support
Results That Speak for Themselves
Part of the fear was actually not knowing exactly what went on, how the process worked... But pretty quickly most of those fears were relayed. And it was a pretty simple decision to try and see how we go. And, we haven't looked back.
Andrew Hollow
AHS Financial
"We've hired three VAs through VA Platinum and each one has exceeded our expectations. The recruitment process is thorough and the ongoing support is excellent."
Emma Thompson
Managing Director
The fear of sharing your business with someone else can quickly be overcome with a bit of faith because VAP handles onboarding and recruiting very seriously. They think the way we think. Culturally, people are our business, and we have retention because of that. We find the philosophy very similar, so you won't have that fear.
Jean Pierre Le-Feuvre
Metrohm AU
I had no idea how I was going to communicate, how I would train, or how assigning tasks and making sure they understood would even work. However, I think VA Platinum has a great process. Mark explained right away that there's a success manager and a training program you can opt for to ensure your VA is well-trained... So, all the fears I had didn't even remain fears because everything was managed so well, and it worked perfectly.
Liz Zaki
OneSite Finance
I hired one VA, and within eight weeks, I had two. Then I went to three, and eventually, I got four. The fourth one came on the 1st of January. The reason for this was that I figured it's better for a team environment-not for someone to feel isolated. Having more team members allowed them to help and train each other, which I think is really important.
Louise Parker
Financial Lifestyle Managers
Robust Systems Supporting Property Teams
We understand the unique client servicing demands and compliance requirements that come with the Australian real estate industry. That's why our approach goes beyond staffing to deliver a complete, secure, and scalable solution, including:
- Dedicated Success Managers and Client Coaches who understand what property firms really need
- Role-specific onboarding and standard operating procedures streamline support for Australian real estate professionals
- ISO 27001-certified systems and secure data handling to protect your clients' sensitive property and financial information
- Performance tracking and regular feedback to maintain quality and improve operational efficiency
With VA Platinum, you'll build a team that understands the importance of client relationships in property, and who’ll come ready to support you from day one.
Let's Build Your Offshore Real Estate Support Team
Whether you're looking to streamline property management, better support your clients, or free up time for high-value sales activities, we’re here to help you take the next step with a smart, scalable offshore team.
- Book a free discovery call
- Get matched with the right VA support
- Build a property business that you, your team, and your clients love