Payroll, Compensation, and Benefits Specialist
On-site (IT Park Cebu)
About the Role
As a Payroll, Compensation, and Benefits Specialist, you will play a key role in ensuring our employees are well-supported and engaged. You will manage day-to-day HR operations, administer statutory and company benefits, and coordinate employee onboarding while maintaining accurate HR records. This role requires a proactive, detail-oriented professional who can partner with multiple departments to deliver a seamless employee experience at our Cebu site.
Ideal Candidate (Must Have Requirements)
- At least 2 years of experience as an HR Generalist handling day-to-day HR activities, with a focus on Compensation and Benefits.
- Graduate of Psychology, BS/BA in Human Resource Management, or any equivalent degree.
- Knowledgeable in compensation and benefits administration, both statutory and company-specific.
- Skilled in employee onboarding, HRIS data entry, and report generation.
- Experienced in documentation, record-keeping, and HR-related reporting.
- Proficient in HR technology and data management.
- Highly analytical, proactive, and detail-oriented.
- Strong interpersonal, verbal, and written English communication skills.
- Resilient, adaptable to change, and possesses high emotional intelligence.
- Amenable to work in our Cebu Site: IT Park, Cebu City.
Tasks and Responsibilities
- Administer and facilitate end-to-end delivery of statutory and company benefits, ensuring timely and accurate processing.
- Partner with Operations, Finance, HR Head, and other departments to resolve employee benefits and compensation concerns.
- Support the onboarding process by ensuring pre-employment requirements are collected and completed, including government numbers, bank account setup, HMO enrollment, and related tasks.
- Prepare, update, and maintain HR systems, trackers, reports, and employee files.
- Disseminate bi-weekly updates, rollouts, and information drives regarding employee benefits.
- Provide administrative support to the HR Head as needed.
- Act as a key member of the employee engagement team.
- Serve as backup for other HR activities, including onboarding and administrative tasks.
- Perform other HR-related projects and responsibilities assigned by management.
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Frequently Asked Questions
We welcome applicants who have these two basic qualifications:
- Have at least 3 years of work experience in local or international companies, particularly in administrative tasks, customer management, accounting, finance, or other administrative roles.
- Must have completed a minimum of 2 years in college (or equivalent; Senior High completion).
A university degree is an advantage, but not a strict requirement.
All our clients require prior work experience.
Yes! As long as you have at least 3 years of work experience, ideally in a customer service, administrative or similar role, you can apply.
Yes, we do. Prior VA experience is not required.
- Stable internet connection (at least 10 Mbps) for online interviews.
- Laptop or desktop computer with a webcam for on-camera online interviews.
- Preferably Cebu or Davao residents (Majority of our open roles are office-based roles) as we have offices in Cebu IT Park and Davao Robinson Cybergate Delta.
We don’t set a strict age limit. What matters most is that you meet the qualifications required for the role.
No, we are an offshore service provider and operate differently from traditional BPOs. As a Virtual Assistant, you’ll work directly with the client you are assigned to.
A Virtual Assistant is an individual who provides remote support to a client, which may include general administrative help or specialised services. You could be your client’s sole VA or part of a team supporting their business needs.
Our clients are mainly in industries such as:
- Financial Planning
- Mortgage Broking
- Accounting and Bookkeeping
- Digital Marketing
- eCommerce
- Startups
- and more.
We only offer full-time positions. Work setup depends on the client’s needs and flexibility, but some roles may allow work-from-home arrangements.
No, as a stable internet connection is a non-negotiable requirement. However, we offer a competitive salary package above market rate, and our offices remain open for staff experiencing internet or electricity issues.
Yes, we provide HMO coverage.
Most of our clients are in Australia, so most roles follow a PH time day shift work schedule.
Most clients follow standard business days (Monday to Friday), so VAP follows a weekend rest day schedule.
You’ll follow your client’s AU public holidays. This means you’ll work on PH holidays but with PH holiday premium pay.
Holiday Break: We offer a 2-week paid holiday break from Christmas to New Year. If your client requests you to work during this time and you agree, you’ll receive Rest Day overtime pay.
Yes, we provide both vacation and sick leave. Vacation leave is not convertible to cash, as we encourage work-life balance and want our staff to enjoy their time off. Unused vacation leave carries over to the next year.
We offer sign-on bonuses occasionally, depending on the role. Yes, these are taxable.
Salary packages depend on your skills, background, and relevant work experience aligned with the role.
Thanks for wanting to visit our office! We don’t hold interviews onsite, as our process is designed for you to conveniently apply an interview from home.
- Cebu
14F Filinvest Cyberzone Cebu Tower 1
W Geonzon St, Cebu City 6000
- Davao
Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City