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AU Financial Planning Virtual Assistant

About the Role

As an Australian Financial Planning Virtual Assistant, you will support our Australian Financial Planning clients and their businesses directly. Our clients are seeking the next set of superstars to train and grow alongside their businesses. Work alongside their existing senior team members at VA Platinum! Guidance, training, and team support are provided to the new team members.

Ideal Candidate (Must Have Requirements)

  • Must have completed 2 years in college (any course).
  • With at least 2 years of solid experience supporting an Australian Financial Planning business (as a Client Services Officer, Financial Planning Administrator, or Paraplanner)
  • Preferably with experience with using various CRM preferably Adviser Logic and Xplan
  • Experience in Investment and/or Insurance Implementation
  • Prior experience with Records of Advice (ROA)
  • With workflow management experience
  • Excellent verbal and written communication skills and strong research skills
  • Employee work set-up will be dependent on the client’s discretion

Tasks and Responsibilities

  • Implementation of Advice
  • Preparation for Records of Advice (ROA)
  • Collecting, preparing, verifying, and maintaining all necessary client work papers and information
  • Prepare application forms and follow up on their progress directly with product providers.
  • Manage, review, and update client data in the CRM
  • Prepare and review investment reports and policy schedules
  • Coordinate with different entities to complete research to back financial planning recommendation

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