Financial Services Experts

Virtual Assistants For Financial Planning Businesses

Scale your financial planning practice with full-time, premium offshore talent, handpicked for your needs and embedded into your business. With access to our in-house Training Academy (designed by Australian financial industry specialists), your new team members will be ready to deliver value from day one.

Paraplanning, General Administration, Data Collection & Integrity, Document Management, Implementation, Client Care
Virtual Assistants For Financial Planning Businesses

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What You Can Outsource in Financial Planning

You might be surprised at just how much of your financial planning business operations can be supported by a skilled virtual assistant! The following roles and tasks are just a starting point to help you grow your business and free up your time.

Paraplanning

Paraplanning

  • Statement of Advice (SOA) preparation and drafting
  • Research and strategy development for client recommendations
  • Product research and comparison analysis
  • Fee disclosure statement preparation and maintenance
Technical Research

Technical Research

  • Market research and investment analysis
  • Legislation updates and compliance research
  • Product due diligence and platform comparisons
  • Regulatory change impact assessments
Client Services Coordination

Client Services Coordination

  • Client onboarding and fact-finding coordination
  • Annual review scheduling and preparation
  • Client communication and follow-up systems
  • Appointment scheduling and diary management
Client Data Support

Client Data Support

  • CRM data entry and maintenance
  • Client file organisation and document management
  • Portfolio performance reporting and updates
  • Contact database management and segmentation
Compliance Support

Compliance Support

  • ASIC regulatory filing and deadline tracking
  • CPD tracking and professional development coordination
  • Audit preparation and documentation management
  • Policy and procedure documentation updates
Financial Planning Admin

Financial Planning Admin

  • Application processing and implementation
  • Insurance claim assistance and follow-up
  • Direct debit and payment processing coordination
  • Provider liaison and account establishment
Document Management

Document Management

  • Client file digitisation and organisation
  • SOA formatting and quality assurance
  • Template creation and maintenance
  • Archive management and retrieval systems
Data Collection & Integrity

Data Collection & Integrity

  • Financial fact-finding questionnaire processing
  • Data validation and accuracy verification
  • Financial statement analysis and summarisation
  • Risk profile assessment documentation
Marketing Coordination

Marketing Coordination

  • Content creation for client newsletters and communications
  • Social media management and compliance oversight
  • Event coordination and client seminar support
  • Website content updates and maintenance
Business Development

Business Development

  • Lead qualification and initial client screening
  • Referral program management and tracking
  • Market analysis and competitor research
  • Prospect database management and nurturing
Implementation

Implementation

  • New client account establishment and setup
  • Product application processing and follow-up
  • Insurance policy implementation and management
  • Investment platform setup and coordination
Ongoing Client Support

Ongoing Client Support

  • Portfolio rebalancing coordination
  • Regular review preparation and scheduling
  • Client query resolution and escalation
  • Insurance review and claim support

Why VA Platinum? We’re Australia’s Leading Experts in Financial Services Offshoring

Trusted by hundreds of Australian businesses

Trusted by 350+ Australian businesses including financial planners, accountants, and professional services.

Australia’s leading privately owned outsourcing company

Australia’s leading privately owned outsourcing company supporting local financial planners with offshore team members.

Multi-award winning service

Multi-award winning service recognised by industry leaders and professional associations.

Tailored recruitment solutions using an in-house recruitment team

Tailored recruitment solutions using our in-house recruitment team and industry specialists.

Our team are industry specialists with experience in their respective industries

Certified performance training through our in-house Training Academy designed by financial industry specialists.

Kind Words From Valued Clients

We've grown to trust our staff over the last five years, to the point where we realise the jobs we're giving them-they can handle them so easily. They've got so much more capability... Their capability is incredible when you trust them.

Terry Johnson

Keyman Financial Services

What was really good was that you actually recommended some of the graduates from the Academy, and our first VA Platinum girl was from the Academy. And she's fantastic. She's a natural. She's absolutely awesome, and I wouldn't have thought about using the grads from the Academy if you hadn't have mentioned it.

Sara Jaceniuk

Plenary Wealth / Walker Lane Private Wealth

She's revolutionised my business and given me the time to do the things that are more important rather than being stuck in admin... I will literally just meet the client and they can do a lot of that other work for me. That's the goal.

Kate Garrett

Littlespring Finance

From Planning to Business: The Path to Sustainable Growth

Most brokers plateau at $20–30M annually. This free guide reveals the 3 stages of growth, and how top brokers scale to $100M+ without burning out.

From Planning to Business: The Path to Sustainable Growth

Let's Find Your New Team Member

Ready to Scale Your Financial Planning?

Join hundreds of successful brokers who have transformed their operations with our virtual assistants. Get started with a free consultation today.

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