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Real Estate Virtual Assistants in Australia

Hire a dedicated real estate virtual assistant offshore, cover listings, leads, transactions, and property management, and grow your agency without the admin load.

Real Estate Services

Why Agencies Hire Real Estate Virtual Assistants

A real estate virtual assistant handles the admin that never stops for a busy agency, listings, follow-ups, transaction coordination, and market research, so you can grow your pipeline and get time back. For many agencies, outsourcing this work offshore is the answer.

For many, offshoring is the answer, but with busy real-estate professionals needing detail-focused, client-focused staff (and with no time to train them), traditional outsourcing often fails. 

More often, Australian property professionals see success with premium offshoring solutions (like VA Platinum) that go beyond simply sourcing generic staff.

Why
Real Estate Professionals
Choose VA Platinum

Why Agents Choose VA Platinum for Real Estate Outsourcing

VA Platinum recruits and supports top-quality offshore team members, trained, full-time, and dedicated to your property business. Our global talent process screens for the detail and client focus real estate demands, so your clients get premium support while you scale operations and boost satisfaction.

Real Estate Professionals
Book a Call
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Your Real Estate Virtual Assistant Team

Ready to build your team? We help you source, train, and manage skilled professionals who understand property workflows and compliance. Here is where a real estate virtual assistant or property management VA takes work off your plate:

Property Management & Listings

Property Management & Listings

  • Creating property listings and managing portal
  • Coordinating photography and scheduling virtual tours
  • Undertaking market research and comparative market analysis
  • Scheduling property inspections and coordinating follow-up
Client Services & Lead Management

Client Services & Lead Management

  • Managing and qualifying inbound leads
  • Managing client databases and CRM updates
  • Scheduling appointments and coordinating calendars for agents
  • Delivering follow-up communications and nurture campaigns
Transaction & Settlement Support

Transaction & Settlement Support

  • Preparing contracts and managing document
  • Coordinating settlement and tracking timelines
  • Communicating with vendors and solicitors
  • Calculating commission and processing invoices
Marketing & Business Development

Marketing & Business Development

  • Creating social media content and promoting properties
  • Sending email marketing campaigns and client newsletters
  • Coordinating open houses and client functions
  • Segmenting databases and providing targeted marketing support
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Talk to Someone Who Knows Real Estate Outsourcing

Our team combines industry knowledge with practical outsourcing expertise to help you make confident staffing decisions.

Paul Dove
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Paul Dove

All Industries

April Villanueva
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April Villanueva

All Industries

Results That Speak for Themselves

Part of the fear was actually not knowing exactly what went on, how the process worked... But pretty quickly most of those fears were relayed. And it was a pretty simple decision to try and see how we go. And, we haven't looked back.

Andrew Hollow

AHS Financial

"We've hired three VAs through VA Platinum and each one has exceeded our expectations. The recruitment process is thorough and the ongoing support is excellent."

Emma Thompson

Managing Director

The fear of sharing your business with someone else can quickly be overcome with a bit of faith because VAP handles onboarding and recruiting very seriously. They think the way we think. Culturally, people are our business, and we have retention because of that. We find the philosophy very similar, so you won't have that fear.

Jean Pierre Le-Feuvre

Metrohm AU

I had no idea how I was going to communicate, how I would train, or how assigning tasks and making sure they understood would even work. However, I think VA Platinum has a great process. Mark explained right away that there's a success manager and a training program you can opt for to ensure your VA is well-trained... So, all the fears I had didn't even remain fears because everything was managed so well, and it worked perfectly.

Liz Zaki

OneSite Finance

I hired one VA, and within eight weeks, I had two. Then I went to three, and eventually, I got four. The fourth one came on the 1st of January. The reason for this was that I figured it's better for a team environment-not for someone to feel isolated. Having more team members allowed them to help and train each other, which I think is really important.

Louise Parker

Financial Lifestyle Managers

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Whether you're a solo adviser building your own practice or part of a growing firm, we’ve helped professionals like you free up time, reduce operational costs, and maintain exceptional compliance, all through strategic offshore support. 

Systems Behind Your Real Estate VA Team

We understand the unique client servicing demands and compliance requirements that come with the Australian real estate industry. That's why our approach goes beyond staffing to deliver a complete, secure, and scalable solution, including:

  • Dedicated Success Managers and Client Coaches who understand what property firms really need
  • Role-specific onboarding and standard operating procedures streamline support for Australian real estate professionals
  • ISO 27001-certified systems and secure data handling to protect your clients' sensitive property and financial information
  • Performance tracking and regular feedback to maintain quality and improve operational efficiency

With VA Platinum, you'll build a team that understands the importance of client relationships in property, and who’ll come ready to support you from day one.

Real Estate Services
Real Estate Services

How Real Estate Outsourcing Works with VA Platinum

1

Discovery Call

Book a discovery call and tell us the roles and hours you need.

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2

Match

We source and screen candidates, then match you with the right real estate VA or property management assistant.

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3

Training

They are trained on your CRM, property systems, and processes through our academy.

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4

Launch

They go live in your agency, dedicated full-time, with a Success Manager checking in.

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Simple, Transparent Real Estate VA Pricing

With VA Platinum you hire a dedicated real estate virtual assistant full-time or part-time, not a shared pool. Your fixed monthly rate covers recruitment, training, systems, and support, with no local on-costs like super, leave loading, or office space. Most agencies save 50 to 70% versus a local hire. You get a clear quote after your discovery call, based on the roles and hours you need.

What You Can Hand Over to Your Real Estate VA

  • Listing Creation and Portal Uploads
  • Photography and Virtual Tour Coordination
  • Market Research and CMA Prep
  • Inspection Scheduling and Follow-Up
  • Inbound Lead Qualification and CRM Updates
  • Appointment Setting for Agents
  • Contract Preparation and Document Management
  • Settlement Coordination
  • Commission Calculation and Invoicing
  • Social Media, EDMs and Open-Home Coordination
  • Real Estate Bookkeeping Support

Build Your Real Estate VA Team

Whether you're looking to streamline property management, better support your clients, or free up time for high-value sales activities, we’re here to help you take the next step with a smart, scalable offshore team.

  • Book a free discovery call
  • Get matched with the right VA support
  • Build a property business that you, your team, and your clients love
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Frequently Asked Questions