AU Credit Analyst
About the Role
The Australian Mortgage Broking Credit Analyst shall be assisting the brokers in handling the Australian client’s applications and needs, coordinating between parties to ensure an accurate and smooth process, reviewing credit policies, and confirming precision with the service calculator.
Ideal Candidate (Must Have Requirements)
- At least 1 year of solid experience as an Australian Mortgage Brokerage Credit Analyst or Australian Parabroker is required
- Proficient in undertaking servicing assessments, utilising individual bank servicing calculators, or tools such as Quickli
- Capable of managing a large number of applications
- Proficient in undertaking policy, pricing, and time-driven loan inquiries, liaising with Australian bank BDMs to establish suitable product recommendations based on clients' needs & objectives
- Must have a strong personality with leadership qualities who are passionate about driving process development/enforcement
- Keen to explore new possibilities as second in command to oversee and evaluate the progress of the team (documents, CRM, settlements, etc)
- Excellent verbal and written communication skills
- With the ability to collaborate with people of different nationalities in a team
- Employee work set-up will be dependent on the client’s discretion
Tasks and Responsibilities
- Analyze credit applications both qualitatively and quantitatively, making sure to include serviceability evaluations.
- Create credit documents, send them to Australian banks for approval, and oversee the entire credit approval and settlement procedure.
- Coordinating with lenders at every stage of the evaluation procedure and evaluating documentation.
- Making use of the service calculator to ensure precise serviceability computations.
- Process papers from customers and accounts, making sure that the data is accurate and that Australian bank standards are followed.
- Assist brokers continuously; this includes finishing up the preliminary funding and servicing analyses.
- To better meet the objectives of clients, investigate possible options from the lender panel.
- Interact with clients to learn about their aims and ambitions, keeping the CRM's client database updated.
- Progression of the Role: This role will progress as the second in command and will be tasked to review and monitor processed documents, CRM database, accomplished settlements, etc.
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Frequently Asked Questions
We welcome applicants who have these two basic qualifications:
- Have at least 3 years of work experience in local or international companies, particularly in administrative tasks, customer management, accounting, finance, or other administrative roles.
- Must have completed a minimum of 2 years in college (or equivalent; Senior High completion).
A university degree is an advantage, but not a strict requirement.
All our clients require prior work experience.
Yes! As long as you have at least 3 years of work experience, ideally in a customer service, administrative or similar role, you can apply.
Yes, we do. Prior VA experience is not required.
- Stable internet connection (at least 10 Mbps) for online interviews.
- Laptop or desktop computer with a webcam for on-camera online interviews.
- Preferably Cebu or Davao residents (Majority of our open roles are office-based roles) as we have offices in Cebu IT Park and Davao Robinson Cybergate Delta.
We don’t set a strict age limit. What matters most is that you meet the qualifications required for the role.
No, we are an offshore service provider and operate differently from traditional BPOs. As a Virtual Assistant, you’ll work directly with the client you are assigned to.
A Virtual Assistant is an individual who provides remote support to a client, which may include general administrative help or specialised services. You could be your client’s sole VA or part of a team supporting their business needs.
Our clients are mainly in industries such as:
- Financial Planning
- Mortgage Broking
- Accounting and Bookkeeping
- Digital Marketing
- eCommerce
- Startups
- and more.
We only offer full-time positions. Work setup depends on the client’s needs and flexibility, but some roles may allow work-from-home arrangements.
No, as a stable internet connection is a non-negotiable requirement. However, we offer a competitive salary package above market rate, and our offices remain open for staff experiencing internet or electricity issues.
Yes, we provide HMO coverage.
Most of our clients are in Australia, so most roles follow a PH time day shift work schedule.
Most clients follow standard business days (Monday to Friday), so VAP follows a weekend rest day schedule.
You’ll follow your client’s AU public holidays. This means you’ll work on PH holidays but with PH holiday premium pay.
Holiday Break: We offer a 2-week paid holiday break from Christmas to New Year. If your client requests you to work during this time and you agree, you’ll receive Rest Day overtime pay.
Yes, we provide both vacation and sick leave. Vacation leave is not convertible to cash, as we encourage work-life balance and want our staff to enjoy their time off. Unused vacation leave carries over to the next year.
We offer sign-on bonuses occasionally, depending on the role. Yes, these are taxable.
Salary packages depend on your skills, background, and relevant work experience aligned with the role.
Thanks for wanting to visit our office! We don’t hold interviews onsite, as our process is designed for you to conveniently apply an interview from home.
- Cebu
14F Filinvest Cyberzone Cebu Tower 1
W Geonzon St, Cebu City 6000
- Davao
Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City