About VA Platinum
Partnering with Australian and financial services businesses to build highly skilled offshore teams.
Premium Offshoring Company
VA Platinum isn’t just another outsourcing company. We’re a strategic people solutions partner that understands exactly what Australian businesses and financial service professionals need to build an effective team, long-term. Things like carefully screened candidates, industry-specific training, robust systems, and ongoing performance management.
Our Story: From Burnout to Breakthrough
If it sounds like we understand what it’s like to run a busy financial services firm or small business, it’s because we’ve been there, too.
In 2017, seasoned Australian financial services professional, Brian Jones, was facing an overwhelming workload. Despite building a successful consulting practice in Melbourne, he felt overwhelmed by paperwork, compliance requirements, and admin tasks.
Determined to reclaim his work-life balance, Brian explored outsourcing as a solution. Like many others, he initially tried the DIY approach, hiring virtual assistants directly from the Philippines without proper support.
Things didn’t go as planned. Recruiting difficulties, inconsistent training, and a lack of structured management only added to his workload.
But instead of giving up, Brian used his experiences to create a strong vision for a comprehensive offshoring solution that would actually work, both for his business and for others.
Within a year, VA Platinum was launched, with offices in Melbourne and Cebu.
Since our launch in 2017, VA Platinum has successfully onboarded and trained 700+ team members, and supported 300+ Australian businesses to achieve their goals through highly skilled, dedicated offshore teams.
In 2017, seasoned Australian financial services professional, Brian Jones, was facing an overwhelming workload. Despite building a successful consulting practice in Melbourne, he felt overwhelmed by paperwork, compliance requirements, and admin tasks.
Determined to reclaim his work-life balance, Brian explored outsourcing as a solution. Like many others, he initially tried the DIY approach, hiring virtual assistants directly from the Philippines without proper support.
Things didn’t go as planned. Recruiting difficulties, inconsistent training, and a lack of structured management only added to his workload.
But instead of giving up, Brian used his experiences to create a strong vision for a comprehensive offshoring solution that would actually work, both for his business and for others.
Within a year, VA Platinum was launched, with offices in Melbourne and Cebu.
Since our launch in 2017, VA Platinum has successfully onboarded and trained 700+ team members, and supported 300+ Australian businesses to achieve their goals through highly skilled, dedicated offshore teams.
Our Mission: Empowering Australian Business Owners
Our mission is to help Australian business owners achieve genuine work-life balance through offshore staffing solutions that actually work, and are seamlessly and efficiently integrated into their business.
VA Platinum: 5 Pillars for Success
Why is it that some offshore partnerships fail, while others transform businesses?
VA Platinum’s difference comes from our 5 Pillars for Success, guiding principles for building and managing successful remote teams.
VA Platinum’s difference comes from our 5 Pillars for Success, guiding principles for building and managing successful remote teams.
Strategic Recruitment
We don't just fill seats we find professionals whose skills, values, and work ethics align perfectly with your operational needs and business culture.
Comprehensive Training
Our industry specific programs equip your staff with the knowledge and tools they need to succeed, like Australian compliance, client expectations, and more.
Robust Systems and Processes
Always know what your team is working on. Our structured workflows and communication channels cut out confusion and enable collaboration between onshore and offshore teams.
Ongoing Performance Management
Tap into ongoing support, regular performance reviews, and proactive problem-solving that helps your offshore team maximise their results.
Data Security and Compliance
Keep client information safe and maintain trust. We have ISO 27001 certification, 24/7 security, device restrictions, and other measures in place to meet strict data protection standards.
Executive Leadership Team
Meet the dedicated professionals driving VA Platinum's success.
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Brian Jones
Founder and CEO
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David Low
Chief Commercial Officer
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Kat Araneta
Philippine Lead
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Nathan Stewart
Head of Growth
Our Industry Specialists
Meet the dedicated professionals driving VA Platinum's success.
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Pedro Alves
Corporate Development
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Mark Wilson
Mortgage Broking
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Alana Vanderburg
General Administration & Customer Service | Bookkeeping & Accounting | Ecommerce/Digital Marketing
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Shirley Mcivor
Financial Planning
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May Watson
Mortgage Broking
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Bel Langub
Growth & Business Development Manager
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April Villanueva
Business Development Specialist
Why Choose VA Platinum?
Because we specialise in what matters to you.
Deep Industry Knowledge
We’re experts in mortgage broking, financial planning, and accounting. Our hiring and training are built around the tools and compliance standards your industry demands.
Tailored Solutions
We customise our services so we can integrate seamlessly with your current operations and culture, as well as your future goals.
Premium Talent
We recruit the top 2% of applicants and train them to Australian standards but in the Philippines so that you get skilled, dedicated team members.
End-to-End Partnership
From initial recruitment to ongoing management, even help with annual performance reviews. We offer comprehensive support to set you up for successful offshoring.
Unlock the Benefits of a Premium Offshore Team
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Why Offshore to the Philippines?
It really comes down to cultural compatibility, skills, and communication excellence.
When you offshore with VA Platinum, you can:
Reduce Costs
Achieve 50-70% savings on labour and operational expenses without compromising quality.Access Exceptional Talent
Tap into a diverse pool of professionals with relevant skills for Australian financial services. University-educated, English-fluent, and culturally aligned.Enhance Your Productivity
Delegate to your offshore team so that your Australian staff can focus on high-value client relationships and core business activities.
There’s no better place for Australian businesses to build an offshore team than the Philippines. And there’s no one better to do it with than VA Platinum.
Employee Engagement Programs
Our success is driven by our people, both yours and ours. We invest heavily in comprehensive employee engagement programs designed to foster professional growth, job satisfaction, and a positive work environment.
Continuous Learning
Training and development opportunities that enhance skills and career progression for your teams.Wellness Programs
Promoting work-life balance and overall wellbeing through various health and wellness activities.Recognition and Rewards
Acknowledging and celebrating outstanding performance and contributions.
By prioritising employee engagement, we help your offshore team remain motivated, committed, and aligned with your goals. And when your team thrives, so does your business.
Exploring Global Talent Solutions? Start Here.
Let us know about the roles or tasks you’d like to offshore in your business. Within a day or two, we’ll get back to you with insights and solutions tailored to your business.
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