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General Virtual Assistant
On-site (either IT Park Cebu / Robinsons Cybergate Delta Davao)
HMO Coverage
Competitive Salary
Fixed Weekends Off
Day Shift
2-Week Paid Christmas Break
About the Role
We’re seeking a General Virtual Assistant or a Gen VA to support Australian businesses. Focus on file management, administrative duties, email and social media management (if needed), and client relations. Our clients seek dedicated superstars eager to grow their businesses.
Applicants must be willing to work on-site (either IT Park Cebu / Robinsons Cybergate Delta Davao)
Ideal Candidate (Must Have Requirements)
- Must have completed 2 years in college (any course) or completed senior high school
- A minimum of 3 years of work experience in customer service, sales and e-commerce, banking, finance and commerce, accounting, marketing, or human resources. Experience in administrative roles is also preferred
- Proficiency in using Google and/or Microsoft Office applications, database management tools, and other computer skills
- Experience with invoicing, complex administrative tasks, and client relations is a plus
- Strong written and verbal English communication skills
- Excellent email and calendar management abilities
- High attention to detail
- Amenable to working on-site (either IT Park Cebu / Robinsons Cybergate Delta Davao)
Tasks and Responsibilities
- Entering and documenting data, and assisting with forms or loan applications
- Managing emails and calendars
- Updating and maintaining client records in the Customer Relationship Management (CRM) system
- Coordinating with customers and clients, including prospects and existing clients
- Handling client social media administration as needed
- Documenting and improving processes as required
- Conducting research, reporting, and managing vendors as necessary
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Internal Job Position
We are seeking a Financial Analyst to support the FC and Finance team. Maintain records, ensure compliance, prepare reports, and provide analysis to drive strategic decisions.
On-site (either IT Park Cebu / Robinsons Cybergate Delta Davao)
Frequently Asked Questions
What are your basic qualifications?
Is a college degree necessary?
Do you accept fresh graduates?
Do you accept applicants with no BPO experience?
Do you accept applicants with no VA experience?
What are your other requirements before going through the recruitment process?
Do you have an age limit?
Is VA Platinum a BPO company?
What is a Virtual Assistant?
What types of clients or businesses do you support?
Do you have part-time or home-based roles?
Do you provide internet or electricity subsidies for WFH employees?
Do you offer HMO?
Is this a day-shift schedule?
When are the rest days?
Do you have holiday breaks?
Do you offer vacation and sick leave? Are they convertible to cash?
Do you offer sign-on bonuses? Are they taxable?
How much is the salary?
Can I come to your office to do the interview?
Where are your offices located?
