AI Automation Lead
On-site (IT Park Cebu)
About the Role
We are looking for a proactive and solutions-driven AI Automation Lead to design, implement, and manage automation solutions across multiple business departments. This role focuses on improving workflows, reducing manual work, and driving operational efficiency through AI tools, automations, and system integrations.
This is a hands-on role suited for someone passionate about AI, automation, process improvement, and emerging technologies.
Ideal Candidate (Must-Have Requirements)
- Experience in AI automation, workflow automation, or business systems improvement
- Hands-on experience using Zapier, Make, Power Automate, n8n, or similar tools
- Strong understanding of AI tools and AI-assisted workflows
- Basic coding knowledge in JavaScript, Python, HTML, CSS, or similar languages
- Experience with APIs, integrations, and workflow connections
- Anthropic certification is a must.
- Strong analytical and problem-solving skills
- Strong documentation and process improvement skills
- Excellent written and verbal communication skills
- Ability to manage multiple projects and priorities
- Preferably with experience building AI agents or AI-powered workflows
- Preferably with exposure to CRM, ATS, ERP, or e-commerce systems
- With a conducive workspace at home.
- Tasks and Responsibilities
- Identify repetitive processes and build automation solutions
- Design AI-powered workflows across HR, Finance, Sales, Operations, and Customer Service
- Build and maintain automations using AI and workflow tools
- Integrate business systems, CRMs, spreadsheets, and databases
- Support APIs, webhooks, and system integrations
- Create and maintain scripts for workflow improvements
- Automate reports, dashboards, and recurring operational tasks
- Create SOPs, process documentation, and training materials
- Train teams on approved AI and automation tools
- Troubleshoot automation issues and improve workflows continuously
Tasks and Responsibilities
- Identify repetitive processes and build automation solutions
- Design AI-powered workflows across HR, Finance, Sales, Operations, and Customer Service
- Build and maintain automations using AI and workflow tools
- Integrate business systems, CRMs, spreadsheets, and databases
- Support APIs, webhooks, and system integrations
- Create and maintain scripts for workflow improvements
- Automate reports, dashboards, and recurring operational tasks
- Create SOPs, process documentation, and training materials
- Train teams on approved AI and automation tools
- Troubleshoot automation issues and improve workflows continuously
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Frequently Asked Questions
We welcome applicants who have these two basic qualifications:
- Have at least 3 years of work experience in local or international companies, particularly in administrative tasks, customer management, accounting, finance, or other administrative roles.
- Must have completed a minimum of 2 years in college (or equivalent; Senior High completion).
A university degree is an advantage, but not a strict requirement.
All our clients require prior work experience.
Yes! As long as you have at least 3 years of work experience, ideally in a customer service, administrative or similar role, you can apply.
Yes, we do. Prior VA experience is not required.
- Stable internet connection (at least 10 Mbps) for online interviews.
- Laptop or desktop computer with a webcam for on-camera online interviews.
- Preferably Cebu or Davao residents (Majority of our open roles are office-based roles) as we have offices in Cebu IT Park and Davao Robinson Cybergate Delta.
We don’t set a strict age limit. What matters most is that you meet the qualifications required for the role.
No, we are an offshore service provider and operate differently from traditional BPOs. As a Virtual Assistant, you’ll work directly with the client you are assigned to.
A Virtual Assistant is an individual who provides remote support to a client, which may include general administrative help or specialised services. You could be your client’s sole VA or part of a team supporting their business needs.
Our clients are mainly in industries such as:
- Financial Planning
- Mortgage Broking
- Accounting and Bookkeeping
- Digital Marketing
- eCommerce
- Startups
- and more.
We only offer full-time positions. Work setup depends on the client’s needs and flexibility, but some roles may allow work-from-home arrangements.
No, as a stable internet connection is a non-negotiable requirement. However, we offer a competitive salary package above market rate, and our offices remain open for staff experiencing internet or electricity issues.
Yes, we provide HMO coverage.
Most of our clients are in Australia, so most roles follow a PH time day shift work schedule.
Most clients follow standard business days (Monday to Friday), so VAP follows a weekend rest day schedule.
You’ll follow your client’s AU public holidays. This means you’ll work on PH holidays but with PH holiday premium pay.
Holiday Break: We offer a 2-week paid holiday break from Christmas to New Year. If your client requests you to work during this time and you agree, you’ll receive Rest Day overtime pay.
Yes, we provide both vacation and sick leave. Vacation leave is not convertible to cash, as we encourage work-life balance and want our staff to enjoy their time off. Unused vacation leave carries over to the next year.
We offer sign-on bonuses occasionally, depending on the role. Yes, these are taxable.
Salary packages depend on your skills, background, and relevant work experience aligned with the role.
Thanks for wanting to visit our office! We don’t hold interviews onsite, as our process is designed for you to conveniently apply an interview from home.
- Cebu
14F Filinvest Cyberzone Cebu Tower 1
W Geonzon St, Cebu City 6000
- Davao
Cybergate Delta 1, J.P. Laurel Avenue, Bajada, Agdao, Davao City