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Oakmont Financial Group

Explore how VA Platinum enabled Oakmont Financial Group, a Perth-based advice firm, to scale their business by providing expert virtual assistants. Learn how our tailored solutions helped them enhance efficiency, overcome staffing challenges, and focus more on client relationships.

How Oakmont Financial’s Efficiency and Client Focus Improved With Virtual Assistants
How Oakmont Financial’s Efficiency and Client Focus Improved With Virtual Assistants

About
Oakmont Financial Group

Founded in July 2017, Oakmont Financial Group is the product of a merger between two well established Perth businesses, Life and Benefits and Aldus Financial Services. With specialists providing advice in all aspects of financial planning, Oakmont pride themselves on providing tailored advice to both individuals and businesses, suitable to each client's situation and goals.

Please provide some background about your company. For example, your company's purpose/vision? Your role in the company? How long have you been operating? Number of employees? Types of clientele? etc.

We have been operating since 2017 as Oakmont Financial Group and are a full service financial planning firm. I am the wealth director and primarily deal with retiree and pre-retirees.

How did you hear about VA Platinum?

Through a college in the industry.

What were your initial thoughts and feelings about outsourcing? How has this changed since working with VA Platinum?

I was initially skeptical. I had previously used an outsourcing solution in 2017 and found the quality of work to be poor. Working with VA Platinum and their dedicated success managers and training programs have mitigated these concerns.

What advice would you give to someone thinking about hiring a VA to help them achieve their business and personal goals? (this could be the best way to onboard, train or create systems with your VA or anything else you can think of)

Spend the time explaining and coaching.

What are your future plans when it comes to working with VA Platinum? Eg: Would you look at hiring more VAs?

If required, yes. We have decided, firm wide, that any future administration positions will be through VA Platinum.

Would you recommend VA Platinum to our network/industry?

I already have.

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