Trusted by 240+ Australian Financial Planning Businesses
Trusted by 240+ Mortgage Broker Industry Experts
Trusted by 240+ Outsourcing Experts

Outsourcing Solutions for Australian Businesses

Build your business with premium offshore talent. Discover your next full-time team member, trained for their role, handpicked for your business, and embedded for long-term success.

  • Financial Planning
  • Mortgage Broking
  • Accounting & Bookkeeping
  • Customer Service
  • General Administration
Explore Services

Why VA Platinum?

We’re Australia’s Leading Embedded Talent Solution

Trusted by 350+ Australian businesses across financial services, real estate, accounting, and professional services.

Australia’s leading privately owned outsourcing company supporting local businesses with offshore team members.

Tailored recruitment solutions using our in-house recruitment team and industry specialists.

Multi-award winning service recognised by industry leaders and professional associations.

What You Can Outsource

You can outsource nearly any part of your business operations to a skilled virtual assistant, it all depends on your business and goals. The following roles and tasks are just a starting point to help you grow your business and free up your time.

Credit Analyst / Para Broker

Creditworthiness & risk assessment; Loan analysis & product comparison; Market & competitor research; End-to-end loan processing

Financial Planning Support

Client onboarding & fact-finding; Data/document collection; SOA prep assistance & compliance support

Client Relationship Management

Client communications & follow-ups; Appointment/diary management; CRM upkeep & database management

Bookkeeping & Financial Admin

Data entry & transaction processing; Accounts payable/receivable management; Bank reconciliations & financial reporting

Tax & Compliance

BAS prep & lodgement support; Payroll & super compliance; Audit prep & document management

Customer Service

Inbound/outbound support; Live chat & email response; Complaint handling & escalation

General Administration

Data entry & database tasks; Document creation & formatting; Research & market analysis

Property Management

Tenant screening & applications; Lease administration & renewals; Maintenance & vendor coordination

Property Sales & Marketing

Lead generation & qualification; Listing management; Marketing campaign coordination

Legal Administration

Document drafting & formatting; Client intake & matter management; Court filing & deadline tracking

Conveyancing Support

Contract prep/review assistance; Settlement coordination; Title searches & due diligence

Digital Marketing

Social media & content creation; SEO research & optimisation; Email campaign management

eCommerce Operations

Product listing & inventory management; Order processing & support; Marketplace optimisation

Compliance and Data Security You Can Trust

You get offshore leverage without compliance risk.

Secure handling of client data

ISO 27001 Certified

Dedicated staff

Working full-time for your firm

Australian training

Onboarding and coaching included

Structured recruitment

Matching skills, industry experience and cultural fit

Ready to Free Up Adviser Time and Accelerate Growth?

Let us show you how offshore staffing can reduce cost, improve efficiency and strengthen compliance.